SOP: Submit a Schwab Data Authorization Agreement for Black Diamond Connection
Objective
This SOP explains how to submit a Data Authorization Agreement through Schwab Advisor Center to connect Charles Schwab data to Black Diamond. It ensures the correct signer, account, and data-sharing permissions are selected so the request can be processed without delay.
Key Steps
1. Log in to Schwab Advisor Center and open the correct workflow area 0:17
- Sign in to Schwab Advisor Center.
- Navigate to Account Management.
- Locate the area for Digital Workflows, DocuSign, and related resources.
- Confirm you are in the correct Schwab environment before starting the request.
2. Find the Data Authorization form in the Forms Library 0:28
- Open the Forms Library.
- Search for Data Authorization.
- Select the Request for Data Access Agreement form.
- Verify that you are using the form submitted directly through Schwab.
3. Enter the authorized signer information 0:36
- Enter the name of the firm’s authorized signer.
- In this example, use Andrew J. Evans.
- Enter the signer’s email address.
- Double-check spelling and email accuracy before continuing.
4. Enter your contact information as the request preparer 0:50
- Add your own name, email, and work phone number.
- Ensure Schwab can contact you if they need clarification on the request.
- Confirm the contact details are current and correct.
5. Add the master account and select Black Diamond as the third party 1:06
- Paste in the master account number that needs the data connection.
- Select the third party option.
- Choose Black Diamond SS&C from the available list.
- Confirm the correct account is matched to the request.
6. Select the data permissions to be shared 1:23
- Check the boxes for the required data permissions:
- Social Security Number / Tax Identification Number
- Account Date of Birth
- Account .fam file
- Make sure the .fam file option is included, as it is a critical part of the request.
- Review all selected permissions before submitting.
7. Review all details and submit the request 1:50
- Verify the following before submission:
- Authorized signer name and email
- Preparer contact information
- Master account number
- Third-party selection: Black Diamond SS&C
- Required data permissions are checked
- Click Submit Request once everything is correct.
- Do not submit until all fields are confirmed accurate.
8. Confirm submission and save the reference number 2:07
- After submission, confirm the request appears in the system.
- Watch for the confirmation email from Schwab.
- Save the reference number from the email for tracking and follow-up.
- Use the reference number if you need to check the status of the request later.
Cautionary Notes
- Do not submit the form until the signer, account number, and third-party selection are verified.
- The .fam file must be selected when requesting Black Diamond access.
- Make sure the authorized signer has the authority to approve the data access agreement.
- Use the correct master account; an incorrect account may delay setup or require resubmission.
- Keep the Schwab confirmation email and reference number for records and follow-up.
Tips for Efficiency
- Have the signer’s name, email, and the master account number ready before opening the form.
- Copy and paste the account number carefully to avoid typing errors.
- Confirm the Black Diamond option is Black Diamond SS&C specifically.
- Review all fields once at the end instead of checking each one repeatedly during entry.
- Save the confirmation email immediately so the reference number is easy to find later.