---
title: How to handle items returned for correction from Compliance
description: Items may be returned for correction from compliance. This is how to withdraw or submit it again.
---
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July 29, 2026
# How to handle items returned for correction from Compliance
### Objective
This SOP explains how to identify when a submitted document has been returned by the compliance team, review the reason for return, and either withdraw the submission or submit a correction for re-review.
### Key Steps
**1. Identify that a submission has been returned** [0:00](https://loom.com/share/9edd5c43e87140baad919f83a53be144?t=0)
- Check submitted items for possible return due to compliance review findings.
- Understand that a returned item means the compliance team found something that needs to be changed before approval.
- Treat returned submissions as action-required items to avoid delays.
**2. Locate the returned item in your dashboard and reviews page** [0:18](https://loom.com/share/9edd5c43e87140baad919f83a53be144?t=18)
- Look for **"returned to you"** or **"needs attention"** on your dashboard.
- Check the **Reviews** page for a notification number indicating a returned item.
- Use these indicators to confirm that a submission requires correction.
**3. Open the returned item and review the compliance note** [0:27](https://loom.com/share/9edd5c43e87140baad919f83a53be144?t=27)
- Click the **Reviews** tab to view the returned submission.
- Select the specific item that was returned.
- Read the compliance team’s note carefully to understand why the item was sent back.
**4. Choose how to proceed with the returned submission** [0:46](https://loom.com/share/9edd5c43e87140baad919f83a53be144?t=46)
- Decide whether to:
- **Withdraw the submission** if you no longer want to use it, or
- **Submit a correction** if you want to keep the item active and resolve the issue.
- Use withdrawal when the document is no longer needed.
- Use correction when you can address the compliance concern.
**5. Add comments or replace the document if needed** [0:59](https://loom.com/share/9edd5c43e87140baad919f83a53be144?t=59)
- If submitting a correction, optionally add comments to the compliance team.
- If you have an updated version, choose the option to **replace the document**.
- Use comments to clarify changes or respond to the compliance note.
**6. Submit the corrected item for review** [1:24](https://loom.com/share/9edd5c43e87140baad919f83a53be144?t=84)
- After making your selections, review everything for accuracy.
- Submit the item for review to send it back to the compliance team.
- Confirm the submission was sent successfully and wait for the next compliance review outcome.
### Cautionary Notes
- Do not ignore returned items; they require action before the submission can move forward.
- Make sure you read the compliance note fully before deciding whether to withdraw or correct the item.
- If replacing a document, verify that the updated file is the correct version before submitting.
- Once submitted for review, the item will return to the compliance team and may require additional follow-up.
### Tips for Efficiency
- Check the dashboard and Reviews page regularly so returned items are addressed quickly.
- Keep updated document versions ready to reduce turnaround time when corrections are needed.
- Use concise, specific comments to help the compliance team understand your changes faster.
- Withdraw items promptly if they are no longer needed to avoid unnecessary rework.
### Link to Loom
[https://loom.com/share/9edd5c43e87140baad919f83a53be144](https://loom.com/share/9edd5c43e87140baad919f83a53be144)
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